What You Can Expect
Please book an initial one hour consultation on the book online section, or fill out the contact form if you prefer zoom, need a housecall or another time not listed .
Before your initial visit, we ask you to kindly complete the Detailed History Behaviour Questionnaire at least 72 hours before the consultation.
Consultation lengths vary based on the number, duration, and severity of problems. A team member will let you know the time required based on the results of the questionnaire. The minimum consultation length is one hour, with a 30-minute progress assessment required one-month later. Most initial consultations are between 1 and 2 hours. In general, cats can be performed in 1 hour and most canine concerns need 1.5-2 hours. We can start with one hour for a dog, but please be aware that billing is based on time and up to 2 hours may be needed for an initial assessment.
During the consult, a large portion of time will be spent gathering history to better achieve an accurate problem list, diagnosis, and reasons driving the problems. You will then receive a thorough treatment plan. This treatment plan will be outlined in a full report emailed to you within 7 to 10 days after the consultation.
Costs are based on time. A 60-minute consultation is $300.00, followed one month later by a 30-minute reassessment which is $150.00. House call charges are extra and vary between $150.00 to $250.00, depending on location.
We require pre-payment 5-7 days prior to booking the consultation, and cancellations within 48 hours will be charged a 300.00 cancellation fee. Cancellations between 48 hours-5 days are charged 150.00.
